Mid-project. As always.
About
I am Tarun Upadhyay.
I run Routespring, a travel software company.
I have spent close to thirty years building companies and software in payments, engineering services, healthcare, and travel. Most of the work has involved turning a difficult implementation into a product people can use.
Routespring
Routespring handles corporate and airline crew travel. The product covers booking, hotel coordination, disruption recovery, payments, and reconciliation.
I lead product direction, customer work, implementation, and operations. I am also testing voice and LLM agents for work that still arrives through calls, email, and incomplete system data.
The Routespring page has the current product details.
Before Routespring
I was co-founder and CTO of hCentive from 2009 to 2020. We built healthcare eligibility, enrollment, and exchange software for the ACA marketplaces. I worked with CMS and state agencies in Massachusetts, Kentucky, and Maryland. The business was later acquired by Optum.
Before hCentive, I was co-founder and Head of Engineering at GlobalLogic, originally Induslogic, from 2000 to 2009. Before that, I helped start Pine Labs and served as its CTO. I was later CEO of Gallop.ai, a travel technology company that merged with Amnet in 2019.
The company history has the dates, sources, and outcomes that came after my tenure.
Up Robotics
I am also a co-founder and advisor to Up Robotics, a hands-on robotics and engineering program for young students. I help with strategy, technology, and student projects.
Outside work
I like building things at home. The current setup includes a serious network, cameras, automation, and more 3D-printed parts than the house needs.
I also keep ranked lists of movies and TV I recommend.
Elsewhere
Get in touch
If you work in airline travel, operational software, or applied AI, the contact page is the best way to reach me.